| Mobile CRM for Pharmaceutical Company connets 4000+ doctors
country wide |
A Wireless Communication Application that extends business functionalities to
the company’s personnel irrespective of the geographical limits. The
basic concept of implementing such an application is to have a User Friendly
Interface available to all the personnel of the organization from which they
will be able to communicate with all the people they are working with and be in
touch with them at all times.
It has an exhaustive Database maintained on the server, which contains complete
contact details of: |
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Medical representatives of the company /Other Personnel involved in field
operations
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All employees of the organization
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Doctors with whom the organization is associated.
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Institutes/Organizations associated with Intas
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| The principal features available to the users are: |
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Scheduling: The people are able to schedule their Calendars as per their work
plans and feed in data accordingly. The messages will be automatically sent to
the respective people on the defined dates.
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Instant Messaging: The people can send a message individually or in groups as
per their requirement.
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Flexible Addressing Capabilities: The application has flexible addressing
capabilities so that the users can set separate groups of users or individuals
for sending the messages.
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Acknowledgements: An Acknowledgement is received for each message that is sent,
when it reaches the recipient.
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Log Keeping: A log of the messages sent and the responses received will be
maintained in the application for back reference.
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Reporting Module: This section will allow the users to generate periodical
reports that can be used to assess and plan their activities.
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Mass Mailing: This functionality will be used for people who do not have mobile
phones. The mode of correspondence with these people will be through e-mails,
which will also be sent automatically as per the specifications set by the
user.
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| The application will serve as a Revolutionary Tool that can be
used for: |
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Greeting People on various Occasions like Birthdays, Anniversaries etc.
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Intimating people about Product Launches.
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Sending Reminders for Payment / Service etc.
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Communicating with Medical representatives on the Field.
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Taking Feedback from some personnel. Administration and Security issues are
addressed in the system to monitor the activities on the application and
maintain confidentiality of the data.
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